在波士顿咨询公司实习
Internship at the Boston Consulting Group
格里昂高等教育学院，2015年12月7日
Alexander ten Hoedt是2016年工商管理学士（BBA）酒店管理（Hospitality）毕业生，正在苏黎世波士顿咨询公司（the Boston Consulting Group in Zurich）完成他第五份实习工作。这份在国际咨询公司的实习工作经历让Alexander得以近距离接触医疗技术领域，这让他产生在未来职业中可将酒店业和医疗保健业结合起来的想法。
Alexander简介：
国际：荷兰
年龄： 22岁
学习课程：工商管理学士酒店管理
应用学习：餐厅和厨房管理
入学前背景信息：
•瑞士豪特-拉克国际双语学校（Haut-Lac International Bilingual School）IB国际文凭（International Baccalaureate Diploma）
•美敦力公司（Medtronic, Inc）市场营销部门（Marketing department），一周工作经验
•餐饮部门（F&B）（在米其林一星餐厅，早餐服务，送餐服务），3个月工作经验
第一次实习：荷兰（Netherlands，NL），阿姆斯特丹（Amsterdam）喜达屋度假酒店集团（Starwood Hotels and Resorts），普利策酒店（Hotel Pulitzer）前厅培训（Front Office Trainee），6个月工作经验
现在实习（第5学期）：瑞士（CH）苏黎世波士顿咨询公司（The Boston Consulting Group, Zurich），实习生，时间6.5个月
我们问Alexander的问题：
1.目前，你在格里昂学院的学习经历如何？
我确信选择学习格里昂酒店管理学位是正确的决定，主要因为学校课程多种多样，而且很好的将实际练习和学术理论结合起来。在我看来，学习酒店管理的学生学到的东西完全适用于酒店行业和咨询行业，以及许多其它行业。
最重要的是，格里昂培养学生良好的学术能力和分析能力，这是格里昂学生一个巨大优势，但是和顾客进行专业沟通的能力很重要，还有解决问题技巧都是格里昂毕业生掌握的技能。
学士学位的力量在于全球所有公司都非常需要这些学位知识和技能，学位课程会为你打开许多未曾想过的奇妙大门。
在专业生活中，要成功地领导一个公司组织，需要平衡自己的情商（EQ）和智商（IQ）。格里昂在这两方面都做得很好。
2.请描述一下你每天/周的常规实习工作
在波士顿咨询公司（Boston Consulting Group，BCG）实习，我每天/周的常规工作是处理分配给我的咨询项目或者案例。我们的工作包括金融数据核查、分析和管理，还有高级分析学以及可视化设置、设计和维护。很显然，这些活动都需要我们同事之间进行很多讨论，根据行业发展情况判读数据。
在我实习期间，我参与制定一项全球商业领导者的医疗技术行业标准。参加制定标准的公司包括10个最大医疗企业中的9家，占到行业80%的市场份额。他们想知道，行业标准自3年前制定以来，需要如何修改才能在中期获胜。职责包括和高级主管的支持面试、大数据管理、开发数据分析系统和引导深层数据分析。
每天的工作量容易管理，长时间工作当绝对没问题，但是我对行业案例很有兴趣，这帮了我很大忙。每周，我参加案例小组会议，还有处理项目更新以保持小组关注的焦点。
3.你在业余时间都做些什么？
实习工作虽然很紧张，但是苏黎世（Zurich）周围有许多事情可做。大多数周末，我都去苏黎世（Zurich）游玩。在周中，波士顿咨询公司（BCG）组织与其它咨询公司的足球练习赛，也组织一些更大型活动（办公室大撤退、体育大奖赛和午餐会），能见到来自其他公司志趣相投的人真是不错。
4.学校课程怎样强化你的训练和知识？
酒店管理学生学习参加我在波士顿咨询公司（BCG）参加的项目并不明显，但是这无疑是有很多成长机会的绝佳经历。在我实习时，我一直关注医疗技术行业的发展以获取更深层见解，并且能明白经营原则、商业创新和行业动态。
我看到酒店管理学生在医疗保健行业发展机会很好。酒店的管理业务占酒店业非常大的比重。
最后，医院的住院功能在世界同行业医院竞争中显得越来越重要。除此以外，社会福利和医疗服务的鸿沟正在逐步缩小，病患的住院体验变得越来越重要。有临床证据表明，后面这个因素对病患的康复有深远影响。
从历史角度看，学校毕业生很可能大多数都在旅游业和酒店业内结束。只有在过去十年多的时间里，酒店管理学生的职业选择才变宽。
咨询业、银行业和奢侈品牌都是吸引许多毕业生的职业途径，这些行业都需要不同的技能，例如：领导能力、顾客服务、思维开放和勇于创新，这些都经常在毕业生中发现。
尽管格里昂提供的课程不能和日常的工作任务完全匹配，但是与纯商务和经济学位不同，课程让我从横向和纵向对企业有一个基本的了解。
5. 你希望从实习工作中获得怎样益处？
从我的实习工作中，我获得了在医疗保健行业和医疗技术行业中工作非常有价值的见解。另外，我在一个有趣而且令人兴奋的环境中工作，同事们拥有不同的文化背景，在经营策略、创业与创新方面都有强烈的兴趣。
这些行业见解和经历会让我思想更加开阔，勇于创新，具有很强的分析技巧。
6. 你认为这种经历会影响你接下来的学习或是就业目标么？
这次实习会影响我对职业机会和职业兴趣方面的观点。在实习期间，我接触到许许多多有趣的同事，了解到他们有趣的文化背景和生活故事。了解人们拥有如此迥异的文化背景和学术背景如何在同一家公司共事，这是一件令人激动的事情。工作中环境让我想起了格里昂学生如何在一起学习和交流，我们如何学习用国际化视角思考，用同事的视角思考。
英国与瑞士格里昂酒店管理高等教育学院 - Glion Institute of Higher Education
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Internship at the Boston Consulting Group
by Glion Institute of Higher Education 7 December 2015
Alexander ten Hoedt (BBA Hospitality 2016) is currently completing his 5th semester internship at the Boston Consulting Group in Zurich. This experience in an international consulting firm has allowed Alexander to go outside of the hospitality industry for a closer look at the medical technology sector, and it has given him some ideas for future career opportunities where hospitality and healthcare meet.
About Alexander:
Nationality: Dutch
Age: 22
Program: BBA in Hospitality Management
Applied Learning: Restaurant & Kitchen
Background before Glion:
•International Baccalaureate Diploma at Haut-Lac International Bilingual School in Switzerland
•1 week Medtronic, Inc. Marketing department
•3 months F&B experience (1 Michelin star restaurant, breakfast, room service)
First Internship: Front Office Trainee, Hotel Pulitzer, Starwood Hotels and Resorts, Amsterdam, NL, 6 monthsCurrent Internship (Semester 5): Trainee, The Boston Consulting Group, Zurich, CH, 6.5 months
Our questions for Alexander:
1.How has your experience been at Glion, so far?
I am convinced that I’ve made the right choice by following the hospitality management degree at Glion, mainly due to its broad program and excellent combination of practical experience with academics. From what I’ve seen, Glion hospitality management students develop a wide set of skills that are applicable both in the hospitality and consulting industry, as well as many other industries, if not all.
First and foremost, the academic and analytical capabilities that students develop and nurture at Glion are a big advantage, but the ability to interact with guests/clients in a professional way is critical and problem solving skills are part of the skill-set that Glion graduates master.
The power of this bachelor degree is that these skills are sought after by many companies on a global scale and the degree will open many interesting doors that you wouldn’t have thought existed.
In professional life a good balance between IQ (intellectual intelligence) and EQ (emotional intelligence) is required to successfully lead an organization. Both aspects are well taught at Glion.
2.Describe a typical work day and week on internship.
As a trainee at BCG, my typical day consists of working on the consulting projects or cases to which I am assigned to assist. Our work involves financial data checking, analysis and management, advanced analytics and visualization setup/design/maintenance. Obviously, around these activities we engage in many discussions among partners of the firm as to the interpretation of data in light of what is going on in the industry.
During my internship, I supported a global commercial leader in medical technology (medtech) benchmarking. Participating companies include 9 out of the 10 largest medtech players and over 80 businesses overall. They wanted to know, to what extent they had to been able to move the needle since the first benchmarking 3 years ago and what should be the thrust of business model innovation to win in the medium term. Duties include supporting interviews with senior executives, large database management, develop new data analytics tool and conduct deep data analysis.
The workload during a typical day is manageable, and long hours are definitely possible, but I have a strong interest in the case and the industry, which helps a lot. Throughout the week I also join case team meetings and process project updates to maintain the focus within team.
3.What do you do during your free time?
This internship is an intense experience, but there are many things to do in and around Zurich. Mostly on weekends I go and explore Zurich and just recover from the week. BCG organizes football trainings during the week with other consulting firms in Zurich, as well as rowing trips on Lake Zurich. BCG also organizes several larger events (office retreat, large sports tournaments and dinners) which are really cool to attend and meet like-minded people from across the company’s offices.
4.How is this experience strengthening your training and knowledge from the academic program?
It is not obvious for a hospitality management student to join the program I’m following at BCG, but it certainly has been an absolutely wonderful experience with many opportunities to grow, develop and gain insight in those industries and practice areas that interest me the most. In my case, I’ve been focusing on the medical technology industry to gain further insight and understand the business principles, innovations and trends that apply there.
I see a great future for hospitality students to develop careers in healthcare. The management of hospitals has a very large hospitality component.
In the end, the hotel function of a hospital is increasingly important in the competition among hospitals in the world. Besides this is the gap between wellness and medical care narrowing and patient experience becomes more and more important. There is developing clinical evidence that this last element is even having a profound impact on the recovery of patients.
It’s no surprise that from a historical perspective, hotel school graduates would most likely end up in the tourism and hospitality industry. Only in the past decade or so has this trend shifted and widened the career opportunities for hospitality students.
Consulting, banking and luxury brands are a few of those career paths that attract many graduates, and those industries seek different skills (i.e. leadership capabilities, customer service, open-minded individuals, out-of-the-box thinkers), which are often found in us hotel school graduates.
Although the courses that Glion offers don’t align perfectly with the tasks I do on a day-to-day basis, not like pure business and economics degrees, they have given me a basic understanding of business that spans across both the horizontal and vertical perspectives of any organization.
5.What benefits do you expect gain from this internship?
From my internship, I am gaining valuable insight into the healthcare and medical technology industry and I’m learning the strategies that work within it. In addition, I am working in a highly interesting and stimulating work environment with colleagues from varied backgrounds who share the same strong interest in business strategy, entrepreneurship and innovation.
These insights and experiences will shape me to be an even more open-minded, out of the box thinker, with a stronger set of analytical skills.
6.Do you believe this experience will impact your remaining studies or your career objectives?
This internship has affected my perspective on career opportunities and interests. During this internship, I’ve been exposed to a great number of interesting colleagues with fascinating backgrounds and life stories. It’s been inspiring to learn how people with such varied backgrounds and academic profiles end up in the same industry. The environment has reminded me of how Glion students work and interact together and how we learn to think with an international perspective and with the perspective of the people you work with.
【原文引自】：http://www.gheac.com/thread-8427-1-1.html
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